What You Will Learn:
This Medical Office Assistant (MOA) program prepares students for administrative and clinical duties of an office assistant in a medical or clinical environment. Participants learn the skills required to communicate accurately and professionally with medical professionals and patients, demonstrate knowledge of office procedures and time management, apply medical terminology, apply medical office guidelines and standards, and gain real-world experience through a practicum. Students will also learn about medical/legal aspects of the healthcare industry.
Key Skills Learned: administrative, clinical, and interpersonal skills.
What You Can Expect:
For the first 7 months, all scheduled classes are online with a blend of synchronous live lectures at the Vernon campus and asynchronous self-study. Online classes are scheduled two week-day evenings per week from 6pm-9pm and Saturdays between 9am-2pm. A 90-hour in-person practicum is completed in the student's home community.
What You Will Earn:
- 12 grade 12 credits towards graduation (3 courses)
- Medical Office Certificate (upon successful completion of the program)
What You Need to Know:
- Prerequisites:
- Be on-track to graduate.
- Grade 12 or equivalent.
- Clean criminal record check.
- Negative TB test.
- Basic computer skills with the ability to type at least 40 words per minute.
- Program Length:
- 336-hours
- Program Dates:
- Apply in December for Fall (September) intake
- Apply in March for Winter (January) intake
Does This Sound Like You?
- You communicate clearly, helping patients feel understood and making tasks run smoothly.
- You stay organized, keeping track of schedules, information, and responsibilities.
- You show empathy, understanding how others feel and responding with care.
- You can adapt easily, adjusting when plans or situations change.
- You pay attention to details, making sure information is accurate and nothing important is missed.
- You are confident using technology, learning new tools that help with patient care and office tasks.
- You are patient and compassionate, especially when people are stressed or unwell.
- You are reliable, someone others can depend on.
- You work well with others, supporting your team and contributing to a positive environment.
- You manage your time well, balancing multiple tasks without feeling overwhelmed.
- You handle conflicts calmly, finding solutions that help everyone involved.
Help Yourself Succeed By...
- Connecting with your Career Coordinator at school.
- Watching for deadlines - they are critical!
- Maintaining good attendance and keeping up with school work - career programs require interviews!
- Participating in Career related activities like going on a tour (virtual or in person) or attending an info session.
- Enrolling in Work Experience at a related job site.
- Making and monitoring an appropriate personal email. (ex: do not use phat_cat69@gmail.com)
- Ensuring your personal information is up to date (i.e email, resume, SIN, etc).